Shipping policy
CHRISTMAS AND NEW YEAR HOURS
No order processing from MONDAY 22nd December to MONDAY 5TH January.
How much is shipping?
Your shipping rate and taxes are calculated at checkout.
Large Item Shipping
Items over 1.8 meters and 24kg are classed as oversized items. This does not include kit sets, but rather shelving planks, tables and custom projects.
Large items are dispatched to your nearest freight depot for you to pickup. Home delivery can be arranged at extra cost. This is due to the recent surge in shipping prices that multiply home and business delivery costs. We apologise sincerely for this inconvenience, however hope customers can understand this surcharge is beyond our control.
How long does it take to get my product?
Most customers receive their order within 4-10 working days dependent on location. Please note that different products take longer for us to dispatch: this is based on whether your order requires custom colours, lengths or parts. Please contact us if you require special service.
We take no responsibility for delays made by the courier company. Public holidays, annual sales and Christmas can cause shipping delays.
Can I pickup?
We don't currently offer pickups